Straven Medical endeavours to provide quality medical care. However, we realise that as a consumer there may be times when you are dissatisfied with the service received. If this occurs and you feel your grievance should be heard you may address your complaint
(marked Private and Confidential) in writing or verbally to our Complaints Officer, firstname.lastname@example.org.
Please click this link for further information and guidance on the complaints process.
There are two easy-access car parks at the front of the premises for those patients who have a disability, are unwell, or require assistance.
There are plenty of car parks and two bike racks at the back of the practice. You can also park nearby in Bradshaw Tce or Rimu Street.
Need a repeat prescription?
Getting a repeat prescription is pretty easy!
We offer repeat prescriptions to patients enrolled with our practice. You can request a repeat prescription either online or by phone. If we can’t give you a repeat prescription because it is time for you to see your doctor or nurse for a check-up, we will let you know.
You can also order your prescriptions online, via ConnectMed by clicking the button below